Robot mower shows E014 and will not start; display may mention PIN or security.

Safety first: Keep the mower in a secure location while resolving security issues.

• Wait lockout period: If you entered the wrong PIN several times, wait the specified lockout time (see manual) before trying again.
• Enter correct PIN: Carefully re-enter your PIN using the keypad or app. Ensure no buttons are sticking.
• Check keypad: Inspect the keypad or touch panel for damage or moisture. Dry gently if wet.
• Consult documentation: Some Greenworks models allow PIN reset via proof of ownership through customer support.

If you cannot clear E014 due to a forgotten PIN or keypad failure, contact Greenworks support with proof of purchase for a secure reset procedure.