Robot mower loses connection to the Greenworks app or cannot be controlled remotely.

Safety first: Only adjust network settings when the mower is stationary and safe.

• Check signal strength: Ensure the charging station and mower are within good range of your Wi-Fi router if Wi-Fi is used.
• Re-pair device: Follow the Greenworks app instructions to remove and re-add the mower.
• Restart router and mower: Power cycle both to clear temporary glitches.
• Update firmware/app: Install the latest firmware on the mower and the latest version of the Greenworks app.

If connectivity remains unstable near the router, the mower's wireless module or antenna may be faulty.