E17
Hecht Security / PIN Code Error

Robot mower displays E17; often related to PIN code or theft protection.

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Possible Causes

Incorrect PIN entered multiple times, Keypad not registering digits correctly, Firmware security lock, Main board storing wrong PIN

How to Fix / Troubleshooting

Safety first: Keep the mower in a secure location while troubleshooting.

  • Enter correct PIN: Carefully enter the PIN code as provided in the Hecht documentation. Ensure each key press is registered on the display.
  • Wait lockout period: If the mower is locked due to too many attempts, wait the specified time (often 10–30 minutes) before trying again.
  • Check keypad: If some digits do not respond, the Keypad / Control Panel may be faulty and require replacement.
  • Contact support: If you have forgotten the PIN, contact an authorized Hecht service center with proof of purchase. They can reset the PIN using a service tool or by replacing the Main Control Board.
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Repair Difficulty

Easy 2/5

Required Part

Keypad / Control Panel Assembly
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