E17
Kress Wi‑Fi / Connectivity Module Error

Robot mower displays E17 and may not connect to the mobile app or cloud services.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Weak Wi‑Fi signal at docking area, Incorrect Wi‑Fi credentials, Faulty Wi‑Fi module, Antenna cable damage

How to Fix / Troubleshooting

Safety first: No internal high‑voltage work is required, but always turn OFF main power before opening covers.

  • Check Wi‑Fi coverage: Use a smartphone at the docking station location to verify strong Wi‑Fi signal. If weak, move the router or use a Wi‑Fi extender.
  • Re‑enter credentials: In the Kress app, remove the mower and add it again, carefully entering the correct SSID and password.
  • Inspect antenna: If accessible, check the Wi‑Fi Antenna Cable from the module to the housing. Ensure it is not cut or disconnected.
  • Restart mower and router: Power cycle both the mower and your Wi‑Fi router.
  • Persistent E17: The internal Wi‑Fi / Connectivity Module may be defective and require replacement by a service center.
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Repair Difficulty

Medium 3/5

Required Part

Wi-Fi / Connectivity Module
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