Kress Incorrect Cutting Height / Chassis Level

Robot mower leaves tracks or scalps the lawn in certain areas.

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Possible Causes

Cutting height set too low, Uneven lawn surface, Worn or collapsed front caster, Bent chassis frame

How to Fix / Troubleshooting

Safety first: Turn OFF main power before adjusting height or inspecting under the mower.

  • Raise cutting height: Increase the cutting height setting by one or two steps and observe the effect over several days.
  • Level the lawn: Fill in deep ruts or holes and smooth high spots where scalping occurs.
  • Inspect front caster: Check that the Front Caster Wheel rotates freely and is not seized or worn flat. Replace if necessary.
  • Check chassis: Look for signs of bending or warping in the mower frame, especially after impacts. A bent chassis may require professional replacement.
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Repair Difficulty

Easy 2/5

Required Part

Front Caster Wheel Assembly
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