NAC
Wireless Connectivity Failure
Robot lawnmower cannot be detected or controlled via the NAC mobile app or wireless connection.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Disabled Bluetooth/Wi‑Fi module, Faulty wireless module board, Antenna cable disconnected, App not paired correctly
How to Fix / Troubleshooting
Safety first: Keep the mower stationary while working with wireless settings.
- Check settings: In the mower menu, ensure wireless connectivity (Bluetooth/Wi‑Fi) is enabled.
- Re‑pair device: Remove the mower from the NAC app and perform a fresh pairing according to the manual.
- Inspect antenna: Open the housing and verify that the wireless antenna cable is connected securely to the wireless module.
- Module replacement: If the mower still cannot be discovered by any device, replace the NAC wireless communication module.
Warning: Do not modify or extend the antenna with non‑approved parts; this can violate regulations and reduce performance.
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Repair Difficulty
Medium
3/5
Required Part
Wireless Communication Module
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