E18
Stiga Security Lock / PIN Code Error

Robot mower shows E18 and refuses to start; often after incorrect PIN attempts.

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Possible Causes

Incorrect PIN entered too many times, Keypad malfunction causing wrong digits, Firmware security lockout, Stolen or mismatched mower and station

How to Fix / Troubleshooting

Safety first: Ensure you are the legitimate owner and have proof of purchase.

  • Wait period: Some models impose a waiting period after multiple incorrect PIN attempts. Leave the mower powered ON and wait as indicated in the manual before trying again.
  • Check keypad: Verify that all keys respond correctly and are not sticking. Clean the keypad surface.
  • Use default or dealer PIN: If you never changed the PIN, consult the manual for the default code or contact your dealer.
  • Ownership verification: If the PIN is lost, only an authorized Stiga dealer can reset it using diagnostic tools and proof of ownership.
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Repair Difficulty

Easy 2/5
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