E17
Sunseeker
Wireless Communication Module Fault
Robot mower displays E17 and cannot connect to the mobile app or Wi‑Fi
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Faulty Wi‑Fi/Bluetooth module, Antenna cable disconnected, Corrupted network settings, Main board communication bus error
How to Fix / Troubleshooting
Safety first: Network troubleshooting does not require opening the mower, but power it OFF before removing covers if needed.
- Step 1 – Reset network settings: In the mower menu, perform a network reset and reconfigure Wi‑Fi/Bluetooth according to the Sunseeker app instructions.
- Step 2 – Check signal strength: Ensure the charging station is within good range of your router and there are minimal obstructions.
- Step 3 – Inspect antenna: If accessible, verify the Sunseeker wireless antenna cable is connected securely to the communication module.
- Step 4 – App update: Update the Sunseeker app to the latest version and retry pairing.
If E17 remains and other mower functions are normal, the wireless module may need replacement.
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Repair Difficulty
Medium
3/5
Required Part
Sunseeker Wi‑Fi/Bluetooth Module
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