E20
Sunseeker Ultrasonic / Obstacle Sensor Fault (if equipped)

Robot mower shows E20 and stops with a message about "Obstacle" even when nothing is nearby

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Dirty ultrasonic sensor lenses, Faulty obstacle sensor module, Loose sensor wiring, Misaligned sensor bracket

How to Fix / Troubleshooting

Safety first: Turn OFF the mower before cleaning sensor areas.

  • Step 1 – Clean sensors: Locate the Sunseeker ultrasonic or proximity sensors on the front/top of the mower. Wipe them gently with a soft, damp cloth and dry.
  • Step 2 – Check for damage: Inspect sensor housings for cracks or impact damage.
  • Step 3 – Verify mounting: Ensure the sensor bracket is firmly attached and not bent.
  • Step 4 – Inspect wiring: From inside the housing, confirm the sensor cable is securely connected to the main board.

If E20 continues with clean, undamaged sensors, replace the obstacle sensor module.

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Repair Difficulty

Medium 3/5

Required Part

Sunseeker Ultrasonic Obstacle Sensor
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