Robot mower cannot be paired with the remote control or app, but no specific error code is shown

Safety first: No internal work is required for basic pairing; follow electronic safety guidelines.

• Step 1 – Restart devices: Power cycle the mower, router (for Wi‑Fi), and your phone.
• Step 2 – Follow pairing steps: Use the official Sunseeker app and follow the pairing instructions exactly, including pressing any required buttons on the mower.
• Step 3 – Move closer: Perform pairing near the charging station with minimal obstructions.
• Step 4 – Firmware update: If possible, update mower firmware via USB or service tool to the latest version.