E14
TerraMow Docking Alignment / Infrared Receiver Fault

Display shows E14; mower may not dock correctly or overshoots the charging station.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Dirty docking IR window, Misaligned charging station, Faulty IR receiver module on mower, Obstruction in docking path

How to Fix / Troubleshooting

Safety: Keep hands clear of the mower while it is attempting to dock.

  • Clean IR windows: Wipe the small dark plastic windows on the front of the TerraMow and on the charging station with a soft, dry cloth.
  • Check station alignment: Ensure the charging station is level and firmly anchored. The mower should approach it in a straight line without obstacles.
  • Remove obstructions: Clear any objects, tall grass, or edging that might deflect the mower as it approaches the dock.
  • Test docking: Start a return-to-base command and observe. If the mower still cannot align and E14 appears, the IR receiver or transmitter may be faulty.
  • Component replacement: Replace the TerraMow docking IR receiver module on the mower or the IR transmitter board in the charging station as needed.
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Repair Difficulty

Medium 3/5

Required Part

TerraMow Docking IR Receiver Module
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