TerraMow Docking / Return-to-Base Failure

Robot lawnmower does not return to the charging station and stops with a low battery in the yard.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Boundary wire guide path incorrectly installed, Obstruction near charging station, Weak docking IR signal, Worn drive motors reducing speed

How to Fix / Troubleshooting

Safety: Manually carry the mower back to the station with power OFF.

  • Check station placement: Ensure the TerraMow charging station is on level ground with at least the recommended clearance on all sides.
  • Verify guide wire: If your model uses a guide wire, confirm it is correctly connected to the station and laid according to the TerraMow instructions.
  • Clear approach path: Remove obstacles, tall grass, or edging that may block the mower’s approach to the dock.
  • Test short return: Start the mower near the station and command a return-to-base. If it still fails, inspect the docking IR receiver and drive motors for faults.
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Repair Difficulty

Medium 3/5

Required Part

TerraMow Docking IR Receiver Module
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