E14
Worx
Security / PIN or Anti-Theft Lock Error
Robot mower shows E14 and refuses to start; may be associated with app connectivity issues.
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Possible Causes
Incorrect PIN entered multiple times, Anti-theft lock engaged, Internal memory error storing PIN, Keypad or app communication fault
How to Fix / Troubleshooting
Safety first: Ensure you are the authorized owner and have proof of purchase if contacting support.
Steps to check:
- Verify PIN: Carefully enter the correct PIN on the mower keypad or via the Worx Landroid app. Check for stuck or unresponsive keys.
- App sync: If using the app, ensure your phone is connected to the mower via Wi‑Fi/Bluetooth and that the app is updated.
- Power cycle: Turn the mower OFF for 1 minute, then ON again and re-enter the PIN.
- Consult manual: Some models have a master reset procedure for PIN issues; follow the Worx instructions exactly.
When to call a technician: If you cannot clear E14 with the correct PIN, contact Worx support with your serial number; internal memory or keypad may be faulty.
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Repair Difficulty
Easy
2/5
Required Part
Keypad / Control Panel
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