E15
Worx
Accessory Module Communication Error
Robot mower displays E15 and stops, often when using optional accessories like ultrasonic sensors.
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Possible Causes
Faulty optional module (e.g., ACS ultrasonic sensor), Loose accessory connector, Incompatible firmware, Damaged accessory cable
How to Fix / Troubleshooting
Safety first: Turn OFF the mower before removing or installing any accessory modules.
Steps to check:
- Inspect accessory: Locate the Worx accessory module (e.g., Anti-Collision System) on the front/top of the mower. Check for physical damage.
- Check connector: Unplug the accessory cable from the mower, inspect for bent pins or corrosion, and reconnect firmly.
- Test without accessory: If possible, remove the accessory completely and run the mower. If E15 disappears, the accessory is likely faulty.
- Firmware update: Ensure the mower firmware supports the installed accessory; update via app if needed.
When to call a technician: Replace the accessory module if confirmed faulty. If E15 persists without accessories, the main board accessory port may be damaged.
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Repair Difficulty
Easy
2/5
Required Part
Ultrasonic ACS Module
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