E17
Worx
Connectivity / Cloud Communication Error
Robot mower displays E17 and stops; often associated with GPS or Wi‑Fi models.
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Possible Causes
Weak Wi‑Fi signal at charging base, Router configuration issues, Outdated app or firmware, Internal Wi‑Fi module fault
How to Fix / Troubleshooting
Safety first: This is a connectivity issue; no special physical safety steps beyond normal handling are required.
Steps to check:
- Wi‑Fi signal: Ensure the router is within range of the charging base. Consider moving the router or base, or using a Wi‑Fi extender.
- Network settings: Confirm the network SSID and password are correctly entered in the Worx Landroid app. Ensure the router is not blocking the mower (MAC filtering, firewall).
- Update app/firmware: Install the latest Worx app and check for mower firmware updates.
- Re-pair device: Remove the mower from the app and re-add it following the pairing instructions.
When to call a technician: If E17 persists with strong Wi‑Fi and correct settings, the internal Wi‑Fi module may be defective and require service.
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Repair Difficulty
Easy
2/5
Required Part
Wi‑Fi Communication Module
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