Robot mower occasionally loses connection to the Worx app or reports offline status while still mowing.

Safety first: No special safety concerns; this is a connectivity issue.

Steps to check:

• Improve coverage: Use a Wi‑Fi extender or move the router closer to the charging base.
• Router settings: Disable aggressive power-saving or client isolation features that may drop the mower connection.
• Phone settings: Allow the Worx app to run in the background and disable battery optimization for it.

When to call a technician: If connectivity is poor only for the mower and not other devices in the same area, the mower's communication module may be failing.