Amazon Basics Navigation Sensor Misalignment or Failure

Robot vacuum spins in circles or follows erratic paths, missing large areas of the room.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Dirty wheel encoders, Faulty IMU/gyroscope, One drive wheel slipping, Cliff sensors misreading floor

How to Fix / Troubleshooting

Safety first: Turn OFF the robot and place it upside down on a soft surface.

  • 1. Clean drive wheels and encoders: Inspect the inner side of each wheel for encoder discs or magnets. Clean away dust and hair that may interfere with sensing.
  • 2. Check wheel traction: Ensure the rubber treads are not excessively worn. Replace wheel modules if they slip easily on smooth floors.
  • 3. Clean cliff sensors: Wipe all underside sensors with a dry cloth to prevent false readings.
  • 4. Reboot and recalibrate: Power cycle the robot on a flat surface and, if available, run any sensor calibration procedure in the app.
  • 5. Persistent erratic behavior: Indicates possible failure of the IMU/gyroscope or main control board, requiring professional service.
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Repair Difficulty

Medium 3/5

Required Part

Drive Wheel Motor Module
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