C12
Dreame Dustbin Presence Sensor Fault

Robot vacuum reports C12; dustbin not detected or dustbin error.

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Possible Causes

Dustbin not fully inserted, Dust or debris on dustbin detection switch, Broken dustbin tab that actuates the switch, Faulty dustbin sensor on main board

How to Fix / Troubleshooting

Safety: Turn off the robot before removing the dustbin.

  • Reinsert dustbin: Remove the dustbin completely and then firmly push it back into place until it clicks.
  • Clean detection area: Inspect the area where the dustbin slides in. Look for a small mechanical switch or optical sensor. Clean it gently with a dry cloth or compressed air.
  • Check dustbin tabs: Examine the plastic tabs or protrusions on the dustbin that trigger the sensor. If a tab is broken or worn, the sensor may not detect the bin.
  • Test with another dustbin: If available, try a different compatible Dreame dustbin to see if the error clears.
  • Internal check: If the sensor still does not detect the bin, inspect the dustbin sensor circuit on the main board for loose connectors or damage.
  • Replacement: Replace the dustbin assembly if its tabs are broken, or the main control board if the sensor circuit has failed.
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Repair Difficulty

Easy 2/5

Required Part

Dustbin Assembly
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