C18
Dreame Mop Bracket Presence Sensor Fault

Robot vacuum displays C18; mop pad bracket or mopping module not installed correctly.

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Possible Causes

Mop bracket not fully latched, Broken latch tabs on mop bracket, Dirty or misaligned detection switch, Faulty mop detection sensor on main board

How to Fix / Troubleshooting

Safety: Turn off the robot before attaching or removing the mop bracket.

  • Remove and reinstall bracket: Detach the mop pad bracket from the underside rear of the robot and reinstall it until it clicks securely.
  • Inspect latch tabs: Check the plastic hooks on the bracket for cracks or wear that prevent proper engagement.
  • Clean detection area: Wipe the area where the bracket meets the robot, including any small switches or magnets used for detection.
  • Test without pad: Try installing the bracket without the mop pad to see if the robot detects the module.
  • Replacement: Replace the mop pad bracket if its tabs are damaged, or the main control board if the detection circuit has failed.
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Repair Difficulty

Easy 2/5

Required Part

Mop Pad Bracket
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