Dreame
Dock Localization or IR Receiver Issue
Robot vacuum cannot find the charging dock and wanders until the battery is low.
Advertisements
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Advertisements
Possible Causes
Dock placed in a difficult location, Obstructed dock IR beacon, Dirty IR receiver on robot, Faulty dock or IR receiver board
How to Fix / Troubleshooting
Safety: Unplug the dock before moving it.
- Relocate dock: Place the dock against a straight wall with at least 0.5 m clearance on each side and 1.5 m in front.
- Clean IR windows: Wipe the front of the dock and the robot's front IR receiver window with a soft cloth.
- Test return-to-dock: Start a cleaning cycle and then press the home button to see if the robot can locate the dock.
- Check dock power: Ensure the dock is powered and its indicator light is on.
- Hardware check: If the robot consistently fails to see the dock, the dock IR transmitter or the robot's IR receiver module may need replacement.
Advertisements
Repair Difficulty
Medium
3/5
Required Part
Dock IR Transmitter / Robot IR Receiver
Check Price on Amazon
We may earn a commission from links on this page.
Advertisements