Dreame Mobility and Obstacle Handling Issue

Robot vacuum frequently gets stuck on low thresholds, rugs, or cables.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Worn drive wheels with reduced traction, Weak wheel suspension springs, Low battery voltage under load, Inappropriate cleaning mode for thick carpets

How to Fix / Troubleshooting

Safety: Turn off the robot before handling wheels.

  • Inspect drive wheels: Check the rubber treads for wear or smooth spots. Replace the drive wheel modules if traction is poor.
  • Check suspension: Press each wheel up and down; it should move smoothly and spring back. If one side is weak, the suspension may be damaged.
  • Adjust environment: Secure loose cables and remove very thick rugs from the cleaning area.
  • Battery health: If the robot slows or stalls easily, test runtime and consider replacing the battery pack if capacity is low.
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Repair Difficulty

Medium 3/5

Required Part

Drive Wheel Module
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