Robot shows F13 and may not detect walls or furniture correctly, bumping repeatedly.

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

Possible Causes

Dirty side IR sensors, Faulty side distance sensor, Loose sensor harness, Firmware mapping error

Safety first: Turn the robot OFF before cleaning sensors.

Clean side sensors: Locate the small dark windows on the sides of the robot and wipe them with a dry cloth.
Test in simple room: Place the robot in a small room with clear walls and minimal furniture. Start a clean and observe whether it can follow walls without F13.
Reset map (if supported): In the Dyson app, delete the existing map and allow the robot to remap the area.

If F13 persists and the robot cannot sense walls, the side sensor board or main PCB may require replacement.

Hard 4/5

Side distance sensor board

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