Robot vacuum gets stuck frequently on low thresholds, rugs, or cables.

Safety first: Turn the robot OFF before freeing it from obstructions.

• Prepare the environment: Remove loose cables, small toys, and lightweight rugs from the cleaning area.
• Check wheels and treads: Inspect drive wheels for wear or smooth spots that reduce traction. Replace wheel modules if treads are badly worn.
• Inspect brush bar ends: Ensure end caps are intact and not catching on carpet fibers.

For persistent issues on specific rugs or thresholds, create no‑go zones in the app (if supported) or physically block access.