Robot vacuum reports C19 and stops; may say 'Please check the side brushes' or 'Side brush error'.

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

Possible Causes

Side brush not installed correctly, Side brush hub cracked and slipping, Motor drawing too much current, Wiring to side brush motor damaged

Safety first: Turn the robot OFF and flip it over.

Remove and inspect side brushes: Pull off or unscrew the side brushes. Check for cracks in the hubs and excessive wear.
Clean and reinstall: Remove hair and debris, then reinstall the brushes firmly.
Test rotation: Power on the robot and start a cleaning cycle, watching the side brushes for smooth rotation.

If C19 persists: Replace the side brush motor assembly or have a technician test the motor current draw and wiring.

Medium 3/5

Side Brush Motor Assembly

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