Ecovacs
False Cliff Detection on Dark Surfaces
Robot vacuum avoids dark-colored rugs or refuses to cross black floor patterns.
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Possible Causes
Cliff sensors interpreting dark colors as drop-offs, High sensor sensitivity, Strong ambient light contrast
How to Fix / Troubleshooting
Safety first: Turn the robot OFF before handling.
- Clean cliff sensors: Wipe all underside cliff sensor windows.
- Adjust environment: If possible, move very dark rugs or use virtual boundaries to exclude them.
- Firmware update: Check the Ecovacs app for firmware updates that may improve sensor handling.
This is a design limitation on many robot vacuums; hardware replacement will not usually resolve it.
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Repair Difficulty
Very Easy
1/5
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