Ecovacs No Water Flow / Pump Not Priming

Robot vacuum does not dispense water at all during mopping; mop pad remains dry.

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

Possible Causes

Empty water tank, Airlock in water line, Clogged outlet or filter, Failed water pump

Safety first: Turn the robot OFF and remove the water tank.

Refill tank: Fill with clean water to the recommended level.
Clean outlet: Check and clean the tank outlet and any small filters.
Reinstall and prime: Reinstall the tank and start a mopping cycle, allowing several minutes for water to reach the pad.

If pad stays dry: The internal water pump or valve may have failed and should be replaced.

Medium 3/5

Water Pump Module

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