Robot vacuum frequently gets stuck on thresholds, rugs, or cords and stops.

Safety first: Turn the robot OFF before freeing it.

• Adjust environment: Secure or remove loose cables, tuck rug edges, and avoid very high thresholds where possible.
• Inspect wheels: Check wheel treads for wear or smooth spots; clean any slippery residue.
• Use virtual boundaries: In the Ecovacs app, set virtual walls or no-go zones around problem areas.

If the robot still struggles on normal thresholds: Consider replacing worn drive wheel assemblies.