Ecovacs Stuck Detection / Overly Sensitive Obstacle Sensing

Robot vacuum stops frequently with 'Please move me to a new location' but no code is shown.

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

Possible Causes

Bumper switches too sensitive, Debris causing false bumper activation, Navigation algorithm confusion in cluttered areas, Weak drive motors

Safety first: Turn the robot OFF before inspection.

Clean bumper and sensors: Remove dust and debris from the bumper gap and front sensors.
Reduce clutter: Clear small objects, cables, and very low furniture from the cleaning area.
Update firmware: Use the app to install any available updates.

If the issue persists in open areas: The bumper switch board or drive system may need professional evaluation.

Medium 3/5

Bumper Switch Board or Drive Wheel Assembly

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