Electrolux False Stuck Detection / Bumper or Wheel Sensor Misread

Robot vacuum often stops in the middle of the room and reports that it is stuck, even when it is not.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Sticky front bumper, Intermittent wheel encoder signals, Loose bumper switch wiring, Firmware sensitivity issue

How to Fix / Troubleshooting

Safety first: Turn the robot OFF before manipulating the bumper or wheels.

  • 1. Clean and free bumper: Ensure the front bumper moves smoothly. Clean debris from the gap and test its spring action.
  • 2. Check wheel movement: Rotate both drive wheels and ensure they are not binding. Clean any debris from wheel wells.
  • 3. Firmware update: Use the Electrolux app to check for firmware updates that may improve stuck detection algorithms.
  • 4. Internal inspection: Open the robot and verify that bumper switch connectors and wheel encoder cables are secure.
  • 5. Replace faulty components: If a bumper switch is intermittent or a wheel encoder is unreliable, replace the Electrolux front bumper assembly or drive wheel motor assembly as needed.
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Repair Difficulty

Medium 3/5

Required Part

Electrolux Front Bumper Assembly
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