Electrolux Robot Vacuums Error Codes
Complete list of fault codes and troubleshooting guides. Use the search below to find your specific error.
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E01
Robot vacuum will not start cleaning; error E01 shown in app or on display.
Main Power Supply / Battery Protection Fault
E02
Robot vacuum stops shortly after starting; E02 error displayed, often accompanied by a low battery icon even after charging.
Battery Capacity Degradation / Cell Imbalance
E03
Robot vacuum reports E03 and will not move; may beep repeatedly when trying to start.
Drive Wheel Motor Stall / Overcurrent
E04
Robot vacuum shows E04 and stops; may spin in place or fail to drive straight.
Drive Wheel Encoder / Speed Sensor Error
E05
Robot vacuum displays E05 and stops; main brush does not spin during cleaning.
Main Brush Motor Overload / Stall
E06
Robot vacuum shows E06; side brush stops spinning or runs intermittently.
Side Brush Motor Stall / Overcurrent
E07
Robot vacuum reports E07 and stops; suction is weak or absent.
Fan / Suction Motor Failure
E08
Robot vacuum shows E08 and refuses to start; often occurs when placed on uneven or soft surfaces.
Cliff / Drop Sensor Error
E09
Robot vacuum displays E09; bumper is stuck or robot thinks it is constantly colliding.
Front Bumper / Collision Sensor Stuck
E10
Robot vacuum shows E10 and stops; often occurs when the robot is lifted or tilted.
Tilt / Lift Sensor Error
E11
Robot vacuum reports E11; cannot find or dock with the charging station.
Docking / Home Base IR Receiver Fault
E12
Robot vacuum shows E12; mapping or navigation fails, robot moves erratically or cannot start smart mapping.
LIDAR / Laser Distance Sensor Fault (for mapping models)
E13
Robot vacuum displays E13; camera-based navigation fails or robot cannot localize itself (camera models).
Top Camera / Visual Navigation Fault
E14
Robot vacuum shows E14; Wi‑Fi setup fails or robot cannot connect to the network.
Wi‑Fi Module / Communication Fault
E15
Robot vacuum reports E15; internal temperature too high, robot shuts down during or after cleaning.
Overtemperature Protection / Thermal Sensor Triggered
E16
Robot vacuum shows E16; dustbin not detected or reported as missing even when installed.
Dustbin Presence Switch / Sensor Fault
E17
Robot vacuum displays E17; internal communication error between modules.
Main PCB Communication Bus Error
E18
Robot vacuum shows E18; time-of-flight or front distance sensor error, robot may crash into obstacles.
Front IR / ToF Distance Sensor Fault
E19
Robot vacuum reports E19; auto-empty dock (if equipped) fails to empty the dustbin.
Auto-Empty Dock Suction / Valve Fault
E20
Robot vacuum shows E20; software or firmware update failed.
Firmware Update / Flash Memory Error
Symptom
Robot vacuum does not power on at all; no lights, no sounds, even when placed on the dock.
Complete Power Loss
Symptom
Robot vacuum emits a burning smell during operation.
Overheating Motor or Electrical Component
Symptom
Robot vacuum frequently fails to return to the dock at the end of cleaning.
Dock Return / Navigation Inefficiency
Symptom
Robot vacuum frequently gets stuck on rugs, thresholds, or cables.
Mobility / Obstacle Negotiation Issue
Symptom
Robot vacuum is unusually hot to the touch after a short cleaning cycle.
Thermal Management / Ventilation Issue
Symptom
Robot vacuum is very loud during operation; grinding or rattling noises from underside.
Mechanical Noise / Gearbox Wear
Symptom
Robot vacuum leaves marks or scratches on delicate floors.
Floor Surface Damage from Worn Components
Symptom
Robot vacuum leaves streaks of fine dust or hair lines on hard floors.
Main Brush and Side Brush Inefficiency
Symptom
Robot vacuum leaves visible dust and debris on the floor; poor pickup performance.
Reduced Suction / Cleaning Efficiency
Symptom
Robot vacuum often stops in the middle of the room and reports that it is stuck, even when it is not.
False Stuck Detection / Bumper or Wheel Sensor Misread
Symptom
Robot vacuum powers on but will not start cleaning; start button or app command is ignored.
User Interface / Start Inhibit Condition
Symptom
Robot vacuum runs for only a few minutes and then returns to dock or shuts off without an error code.
Battery Runtime Degradation
Symptom
Robot vacuum’s app shows it offline frequently, even when near the router.
Intermittent Wi‑Fi Connectivity
Symptom
Robot vacuum’s dustbin fills very quickly and clogs, even in relatively clean rooms.
Dustbin Capacity / Airflow Imbalance
Symptom
Robot vacuum’s front bumper area is loose or rattling.
Loose Bumper Assembly
Symptom
Robot vacuum’s front caster wheel does not rotate freely, causing drag or navigation issues.
Front Caster Wheel Seizure
Symptom
Robot vacuum’s main brush compartment accumulates hair and fibers very quickly, causing frequent jams.
High Hair Load / Brush Design Limitation
Symptom
Robot vacuum’s main brush stops occasionally but resumes after a few seconds, with no error code.
Intermittent Main Brush Motor Stall
Symptom
Robot vacuum’s map is inaccurate or distorted; rooms are misaligned or missing.
Mapping / Localization Inaccuracy
Symptom
Robot vacuum’s sensors appear dirty or fogged, causing navigation issues.
Optical Sensor Contamination
Symptom
Robot vacuum’s side brush spins too slowly or intermittently without showing an error code.
Side Brush Performance Degradation
| Error Code | Symptom | Fault Type | Guide |
|---|---|---|---|
| E01 |
Robot vacuum will not start cleaning; error E01 shown in app or on display.
|
Main Power Supply / Battery Protection Fault | View Details |
| E02 |
Robot vacuum stops shortly after starting; E02 error displayed, often accompanied by a low battery icon even after charging.
|
Battery Capacity Degradation / Cell Imbalance | View Details |
| E03 |
Robot vacuum reports E03 and will not move; may beep repeatedly when trying to start.
|
Drive Wheel Motor Stall / Overcurrent | View Details |
| E04 |
Robot vacuum shows E04 and stops; may spin in place or fail to drive straight.
|
Drive Wheel Encoder / Speed Sensor Error | View Details |
| E05 |
Robot vacuum displays E05 and stops; main brush does not spin during cleaning.
|
Main Brush Motor Overload / Stall | View Details |
| E06 |
Robot vacuum shows E06; side brush stops spinning or runs intermittently.
|
Side Brush Motor Stall / Overcurrent | View Details |
| E07 |
Robot vacuum reports E07 and stops; suction is weak or absent.
|
Fan / Suction Motor Failure | View Details |
| E08 |
Robot vacuum shows E08 and refuses to start; often occurs when placed on uneven or soft surfaces.
|
Cliff / Drop Sensor Error | View Details |
| E09 |
Robot vacuum displays E09; bumper is stuck or robot thinks it is constantly colliding.
|
Front Bumper / Collision Sensor Stuck | View Details |
| E10 |
Robot vacuum shows E10 and stops; often occurs when the robot is lifted or tilted.
|
Tilt / Lift Sensor Error | View Details |
| E11 |
Robot vacuum reports E11; cannot find or dock with the charging station.
|
Docking / Home Base IR Receiver Fault | View Details |
| E12 |
Robot vacuum shows E12; mapping or navigation fails, robot moves erratically or cannot start smart mapping.
|
LIDAR / Laser Distance Sensor Fault (for mapping models) | View Details |
| E13 |
Robot vacuum displays E13; camera-based navigation fails or robot cannot localize itself (camera models).
|
Top Camera / Visual Navigation Fault | View Details |
| E14 |
Robot vacuum shows E14; Wi‑Fi setup fails or robot cannot connect to the network.
|
Wi‑Fi Module / Communication Fault | View Details |
| E15 |
Robot vacuum reports E15; internal temperature too high, robot shuts down during or after cleaning.
|
Overtemperature Protection / Thermal Sensor Triggered | View Details |
| E16 |
Robot vacuum shows E16; dustbin not detected or reported as missing even when installed.
|
Dustbin Presence Switch / Sensor Fault | View Details |
| E17 |
Robot vacuum displays E17; internal communication error between modules.
|
Main PCB Communication Bus Error | View Details |
| E18 |
Robot vacuum shows E18; time-of-flight or front distance sensor error, robot may crash into obstacles.
|
Front IR / ToF Distance Sensor Fault | View Details |
| E19 |
Robot vacuum reports E19; auto-empty dock (if equipped) fails to empty the dustbin.
|
Auto-Empty Dock Suction / Valve Fault | View Details |
| E20 |
Robot vacuum shows E20; software or firmware update failed.
|
Firmware Update / Flash Memory Error | View Details |
| – |
Robot vacuum does not power on at all; no lights, no sounds, even when placed on the dock.
|
Complete Power Loss | View Details |
| – |
Robot vacuum emits a burning smell during operation.
|
Overheating Motor or Electrical Component | View Details |
| – |
Robot vacuum frequently fails to return to the dock at the end of cleaning.
|
Dock Return / Navigation Inefficiency | View Details |
| – |
Robot vacuum frequently gets stuck on rugs, thresholds, or cables.
|
Mobility / Obstacle Negotiation Issue | View Details |
| – |
Robot vacuum is unusually hot to the touch after a short cleaning cycle.
|
Thermal Management / Ventilation Issue | View Details |
| – |
Robot vacuum is very loud during operation; grinding or rattling noises from underside.
|
Mechanical Noise / Gearbox Wear | View Details |
| – |
Robot vacuum leaves marks or scratches on delicate floors.
|
Floor Surface Damage from Worn Components | View Details |
| – |
Robot vacuum leaves streaks of fine dust or hair lines on hard floors.
|
Main Brush and Side Brush Inefficiency | View Details |
| – |
Robot vacuum leaves visible dust and debris on the floor; poor pickup performance.
|
Reduced Suction / Cleaning Efficiency | View Details |
| – |
Robot vacuum often stops in the middle of the room and reports that it is stuck, even when it is not.
|
False Stuck Detection / Bumper or Wheel Sensor Misread | View Details |
| – |
Robot vacuum powers on but will not start cleaning; start button or app command is ignored.
|
User Interface / Start Inhibit Condition | View Details |
| – |
Robot vacuum runs for only a few minutes and then returns to dock or shuts off without an error code.
|
Battery Runtime Degradation | View Details |
| – |
Robot vacuum’s app shows it offline frequently, even when near the router.
|
Intermittent Wi‑Fi Connectivity | View Details |
| – |
Robot vacuum’s dustbin fills very quickly and clogs, even in relatively clean rooms.
|
Dustbin Capacity / Airflow Imbalance | View Details |
| – |
Robot vacuum’s front bumper area is loose or rattling.
|
Loose Bumper Assembly | View Details |
| – |
Robot vacuum’s front caster wheel does not rotate freely, causing drag or navigation issues.
|
Front Caster Wheel Seizure | View Details |
| – |
Robot vacuum’s main brush compartment accumulates hair and fibers very quickly, causing frequent jams.
|
High Hair Load / Brush Design Limitation | View Details |
| – |
Robot vacuum’s main brush stops occasionally but resumes after a few seconds, with no error code.
|
Intermittent Main Brush Motor Stall | View Details |
| – |
Robot vacuum’s map is inaccurate or distorted; rooms are misaligned or missing.
|
Mapping / Localization Inaccuracy | View Details |
| – |
Robot vacuum’s sensors appear dirty or fogged, causing navigation issues.
|
Optical Sensor Contamination | View Details |
| – |
Robot vacuum’s side brush spins too slowly or intermittently without showing an error code.
|
Side Brush Performance Degradation | View Details |
No matching codes found
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