E13
Electrolux Top Camera / Visual Navigation Fault

Robot vacuum displays E13; camera-based navigation fails or robot cannot localize itself (camera models).

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Dirty or covered top camera lens, Strong direct light saturating camera, Disconnected camera ribbon cable, Failed camera module

How to Fix / Troubleshooting

Safety first: Turn the robot OFF before cleaning the camera lens.

  • 1. Clean the camera lens: Locate the top-facing camera on the robot. Wipe the lens gently with a clean microfiber cloth. Do not use abrasive cleaners.
  • 2. Remove obstructions: Ensure no stickers, covers, or decorative items are blocking the camera’s view.
  • 3. Avoid harsh lighting: Test the robot in a room with even lighting. Avoid direct sunlight shining into the camera.
  • 4. Reboot and recalibrate: Power cycle the robot and, if the app offers it, run any available navigation or mapping calibration routine.
  • 5. Internal check (advanced): Open the top cover to access the camera module. Verify the ribbon cable is fully seated in the main PCB connector.
  • 6. Replace camera module: If E13 persists and the camera feed is not recognized, replace the Electrolux top camera/navigation module.
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Repair Difficulty

Hard 4/5

Required Part

Electrolux Top Camera Module
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