Electrolux Mobility / Obstacle Negotiation Issue

Robot vacuum frequently gets stuck on rugs, thresholds, or cables.

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Possible Causes

Worn drive wheel treads, Weak drive motors, Excessive floor clutter (cables, fringes), Low ground clearance due to debris buildup

How to Fix / Troubleshooting

Safety first: Turn the robot OFF before freeing it from obstacles.

  • 1. Prepare the environment: Remove loose cables, small toys, and rugs with long fringes from the cleaning area.
  • 2. Inspect drive wheels: Check the rubber treads for wear or smooth spots. Clean any debris from the wheel wells.
  • 3. Clean underside: Remove accumulated dust from the underside, especially around the front caster and brush housing, to maintain ground clearance.
  • 4. Adjust placement of rugs: Secure rug edges with tape or remove very thick rugs that exceed the robot’s climbing capability.
  • 5. Replace worn wheels: If the robot struggles to climb thresholds it previously handled, replace the Electrolux drive wheel assemblies.
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Repair Difficulty

Easy 2/5

Required Part

Electrolux Drive Wheel Motor Assembly
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