E19
Electrolux
Auto-Empty Dock Suction / Valve Fault
Robot vacuum reports E19; auto-empty dock (if equipped) fails to empty the dustbin.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Dock suction channel blocked, Full dock dust bag, Faulty dock suction motor, Misaligned robot-to-dock seal
How to Fix / Troubleshooting
Safety first: Unplug the auto-empty dock from the wall outlet before inspecting internal parts.
- 1. Check dock dust bag: Open the dock cover and inspect the dust bag. Replace it if full or damaged, using the correct Electrolux replacement bag.
- 2. Inspect suction channel: Look for clogs in the dock’s suction inlet and the connection port where the robot attaches. Remove any debris.
- 3. Clean robot dock port: Wipe the robot’s rear or bottom docking port (depending on design) to ensure a good seal with the dock.
- 4. Test dock motor: Plug the dock back in and initiate an emptying cycle via the app or robot controls. Listen for the dock suction motor. If it does not run, turn off power and proceed to internal checks.
- 5. Internal dock inspection (advanced): Remove the dock’s outer cover to access the suction motor and valve assembly. Check for loose wires or obstructions.
- 6. Replace dock components: If the motor is defective or the valve is stuck, replace the Electrolux auto-empty dock suction motor assembly or valve module as specified.
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Repair Difficulty
Hard
4/5
Required Part
Electrolux Auto-Empty Dock Suction Motor Assembly
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