Robot vacuum frequently stops and reports that it is stuck, even on open floor with no visible obstacles.

Safety first: Turn OFF the robot before inspecting moving parts.

Step-by-step:

• Check bumper movement: Press and release the bumper across its width to ensure smooth travel. Clean any debris from the gap.
• Clean sensors: Wipe front IR obstacle sensors and underside cliff sensors with a microfiber cloth.
• Observe wheels: Run the robot and watch for one wheel stopping or slipping. Clean and, if needed, replace the drive wheel assembly.
• Update firmware: Use the Eufy app to check for firmware updates that may improve stuck detection logic.

When to stop: If false stuck messages persist, sensor or main board replacement may be required.