E10
Gorenje
Gyroscope / IMU Sensor Failure
Robot vacuum reports E10 or navigation sensor error; it moves erratically or cannot map rooms.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Faulty IMU chip on main board, Loose IMU connector, Strong magnetic interference, Firmware corruption
How to Fix / Troubleshooting
Safety first: Keep the robot on a flat surface while testing.
Steps to try:
- 1. Power cycle: Turn the robot OFF for 2 minutes, then turn it back ON and retry a cleaning cycle.
- 2. Relocate charging dock: Move the dock away from large metal objects, Wi‑Fi routers, or strong magnets that could interfere with sensors.
- 3. Perform factory reset: Using the Gorenje app or button combination (refer to user manual), perform a factory reset to recalibrate navigation.
- 4. Update firmware: Connect the robot to Wi‑Fi and check in the app for firmware updates. Install any available updates and retry.
- 5. Service requirement: If E10 persists, the IMU on the main control board is likely defective and the main PCB should be replaced by a qualified technician.
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Repair Difficulty
Professional Required
5/5
Required Part
Main Control PCB (with IMU)
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