Robot vacuum reports E14 or overcurrent protection; shuts down shortly after starting.

Safety first: Immediately turn OFF the robot and disconnect from the dock. If you suspect liquid ingress, do not attempt to charge or operate the unit.

Steps to try:

• 1. Inspect for liquid damage: Check for signs of moisture inside the dustbin area, around the wheels, and under the top cover. If wet, allow the robot to dry for at least 48 hours in a warm, dry place (no direct heat).
• 2. Check for burnt smell: A burnt odor from vents or underside suggests a failed motor or PCB.
• 3. Isolate components (advanced): A technician can disconnect motors (brush, fan, wheels) one by one from the main board and test to identify which component triggers E14.
• 4. Replace faulty module: Replace the identified shorted motor or wiring harness. If no peripheral is shorted, the main PCB may be defective and must be replaced.
• 5. Professional service recommended: Due to fire and shock risk, overcurrent faults should be handled by an authorized Gorenje service center.