E11
Honiture LiDAR / Laser Distance Sensor Failure

Robot vacuum with LiDAR (laser turret) reports E11 or a laser sensor error; turret may not spin or mapping fails.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

LiDAR turret blocked by dust or objects, LiDAR motor jammed, LiDAR ribbon cable loose, LiDAR laser module failure

How to Fix / Troubleshooting

Safety first: Turn OFF the robot and keep liquids away from the LiDAR window.

  • Inspect LiDAR turret: On LiDAR-equipped Honiture models, check the rotating turret on top. Ensure nothing is resting on it and that it can spin freely.
  • Clean LiDAR window: Use a soft, dry microfiber cloth to gently wipe the transparent LiDAR window. Do not use abrasive cleaners.
  • Spin test: Gently rotate the turret by hand. It should move smoothly without grinding. If it is stuck, there may be internal debris.
  • Power-on test: Turn the robot ON and start a cleaning cycle. Watch to see if the turret begins to spin. If it does not move or makes clicking noises, the LiDAR Module may be failing.
  • Advanced replacement: Remove the top cover, disconnect the LiDAR ribbon cable from the main PCB, unscrew the LiDAR unit, and install a compatible LiDAR / LDS Module.
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Repair Difficulty

Professional Required 5/5

Required Part

LiDAR / LDS Module
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