E5
Hoover Dustbin Presence / Dustbin Sensor Fault

Robot vacuum displays E5 or five beeps and refuses to start; may say 'dustbin not installed' or 'bin error'.

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Possible Causes

Dustbin not fully inserted, Dustbin micro-switch stuck, Broken dustbin tab that actuates the switch, Faulty dustbin sensor PCB

How to Fix / Troubleshooting

Safety first: Turn the robot OFF before removing the dustbin.

  • Remove and reseat dustbin: Pull out the Hoover dustbin completely, then slide it back in firmly until it clicks. Ensure no debris is blocking the bin rails.
  • Inspect bin tabs: Look for small plastic tabs or protrusions on the dustbin that press a switch inside the robot. If a tab is broken, the robot will not detect the bin.
  • Clean the sensor area: Use compressed air or a soft brush to clean around the dustbin sensor slot and micro-switch. Dust buildup can prevent proper operation.
  • Check switch movement: With the bin removed, gently press the micro-switch lever (if accessible). It should click crisply and spring back.
  • Test again: Power the robot ON and check if the error clears.
  • If E5 remains: Replace the dustbin assembly if its tab is damaged. If the bin is intact, the internal dustbin sensor or micro-switch PCB may need replacement by a technician.
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Repair Difficulty

Easy 2/5

Required Part

Dustbin Assembly
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