Robot vacuum bumps into furniture hard and does not slow down or avoid obstacles as before.

Safety first: Turn OFF the robot.

• Clean sensors: Wipe the front IR windows and any camera lens with a soft cloth.
• Check bumper: Press the front bumper along its length to ensure it moves freely and triggers clicks from the internal switches.
• App settings: In the Hoover app, check if any high‑speed or turbo modes are enabled that reduce obstacle avoidance sensitivity.
• Test behavior: Run the robot in a small area and observe its reaction to walls and furniture.
• If still colliding hard: The front obstacle sensor board or bumper switches may be faulty and require replacement.