Robot vacuum does not return to the charging base and stops in random locations with low battery.

Safety first: No internal work is required initially.

• Reposition dock: Place the Hoover charging base in an open area away from corners, stairs, and direct sunlight.
• Clean IR windows: Wipe the IR windows on both dock and robot.
• Remap home (if supported): Delete the existing map in the app and allow the robot to create a new map from a full cleaning run.
• Reduce obstacles: Clear clutter near the dock so the robot has a clear path.
• If problem persists: The dock or robot IR hardware may be faulty. Try a replacement charging base or have the robot's front IR receiver board checked.