Hoover Floor Surface Damage from Robot Components

Robot vacuum leaves marks or scratches on delicate floors.

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Possible Causes

Worn or hard plastic wheels, Grit trapped under wheels or brush, Sharp burrs on underside plastic, Hard debris stuck in brush bristles

How to Fix / Troubleshooting

Safety first: Turn OFF the robot and place it on a soft surface upside down.

  • Inspect wheels: Check drive wheels and caster wheel for embedded grit or sharp edges. Clean thoroughly and replace if the rubber is worn through.
  • Check underside plastic: Look for cracked or sharp plastic edges that could drag on the floor. Smooth minor burrs with fine sandpaper.
  • Clean brushes: Remove any hard debris (stones, glass) from the main and side brushes.
  • Test in small area: After cleaning, test the robot in an inconspicuous area to confirm no further marking.
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Repair Difficulty

Easy 2/5

Required Part

Caster Wheel Assembly
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