iHome Traction or Clearance Limitation

Robot vacuum gets stuck frequently on low thresholds, rugs, or cords.

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Possible Causes

Worn drive wheel treads, Caster wheel jammed, Low ground clearance due to debris buildup, Inappropriate cleaning environment

How to Fix / Troubleshooting

Safety first: Turn OFF the robot before clearing jams.

  • 1. Inspect caster wheel: Check the front caster wheel for hair wrapped around its axle. Remove the wheel (if removable) and clean thoroughly.
  • 2. Check drive wheel treads: Inspect the rubber treads for wear or smooth spots. Replace worn iHome drive wheels if necessary.
  • 3. Clean underside: Remove any debris buildup on the underside that could reduce clearance.
  • 4. Adjust environment: Secure or remove loose cords and very thick rugs. Use virtual walls or no‑go zones (if supported) to block problematic areas.
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Repair Difficulty

Very Easy 1/5

Required Part

Caster Wheel
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