iHome
Drive Wheel Gearbox or Suspension Noise
Robot vacuum makes a loud clicking or knocking noise when turning or driving over uneven surfaces.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Broken gear tooth in wheel gearbox, Loose wheel module mounting screws, Damaged wheel spring, Debris in suspension mechanism
How to Fix / Troubleshooting
Safety first: Turn OFF the robot and place it upside down on a soft surface.
- 1. Check wheel play: Gently wiggle each drive wheel side to side and up and down. Excessive play may indicate a loose module or worn suspension.
- 2. Tighten screws: Inspect and tighten the screws securing the drive wheel modules to the chassis.
- 3. Listen per wheel: Manually rotate each wheel and listen for internal clicking. A noisy wheel likely has a damaged gearbox.
- 4. Replace wheel module: Replace the noisy iHome drive wheel module to eliminate gearbox knocking.
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Repair Difficulty
Medium
3/5
Required Part
Drive Wheel Module
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