Robot shows E2 and stops shortly after starting, often near edges or furniture
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety first: Turn the robot OFF and flip it upside down on a soft surface to avoid scratching.
Step-by-step:
- Locate cliff sensors: On ILIFE robot vacuums, cliff (anti‑drop) sensors are the small dark windows along the front underside edge.
- Clean sensors thoroughly: Use a dry microfiber cloth to wipe each sensor window. For stubborn grime, lightly dampen the cloth with water and dry immediately. Do not spray liquid directly.
- Check for stickers or tape: Ensure no protective films, stickers, or aftermarket bumpers are covering the sensor windows.
- Test on light, non‑reflective floor: Place the robot on a light-colored, matte hard floor (not near stairs) and start a cleaning cycle. Avoid black carpets or high‑gloss tiles during testing.
- Reset / power cycle: Turn the main power switch OFF for 30 seconds, then ON again and retry.
If E2 persists: The cliff sensor module or its harness may be faulty. Replacement of the cliff sensor board is typically required and may need a technician if you are not comfortable opening the unit.
Repair Difficulty
Required Part
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