E8
ILIFE
Charging Error / Dock Communication Fault
Robot displays E8 and will not charge or start from the dock
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Dirty charging contacts on robot or dock, Dock power adapter not fully plugged in, Charging contact springs stuck, Internal battery protection tripped
How to Fix / Troubleshooting
Safety first: Unplug the charging dock from the wall before cleaning contacts.
Step-by-step:
- Inspect dock power: Plug the adapter firmly into the dock and wall outlet. Confirm the dock indicator light (if present) is on.
- Clean charging contacts: On the robot and dock, wipe the metal charging pads with a dry cloth. For heavy oxidation, lightly rub with a pencil eraser, then wipe clean.
- Check contact springs: Ensure the dock's metal contacts move freely when pressed and spring back. If stuck, gently work them in and out.
- Seat robot manually: Place the robot on the dock so the contacts align. Look for charging indicators on the robot (LEDs or display icon).
- Power reset: Turn the robot OFF with the main switch, wait 30 seconds, then turn ON while on the dock.
If E8 persists and the robot never shows charging: The internal battery pack, charging board, or dock may be faulty. Battery replacement is common after 2–3 years of use.
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Repair Difficulty
Medium
3/5
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