Robot vacuum says “Error 9: Tap Roomba’s bumper to clean” and stops shortly after starting.
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety first: Power off the robot before manipulating the bumper.
Steps to resolve:
- Free the bumper: Firmly tap along the front bumper with your hand to loosen any stuck debris. Ensure it moves in and out smoothly across its full width.
- Inspect for obstructions: Look between the bumper and body for lodged objects (toys, cords, etc.) and remove them.
- Clean bumper gap: Use compressed air or a thin, soft brush to clean the gap between the bumper and the robot’s body, especially near the corners.
- Check bumper travel: Press and release the bumper multiple times; it should return fully without sticking.
- Reset and test: Perform a soft reset, then start a cleaning cycle in an open area.
When to replace parts: If Error 9 continues and the bumper feels loose or does not spring back, the bumper sensor assembly or springs may be damaged and require replacement.
Repair Difficulty
Required Part
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