Robot vacuum will not power on at all; no lights or sounds when pressing CLEAN.
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety first: Ensure the robot and base are dry. Do not attempt to power a wet device.
Steps to resolve:
- Check charging: Place the robot on the Home Base and look for any charging indicator. If none, verify the base has power and the outlet works.
- Try direct charging (if supported): Use a compatible power adapter directly on the robot’s charging port.
- Reseat or replace battery: Remove the battery, wait 1–2 minutes, clean contacts, and reinstall. If still dead, install a new battery.
When to replace parts: If the robot remains unresponsive with a known-good battery and charger, the main control board or power button assembly is likely faulty and requires professional repair.
Repair Difficulty
Required Part
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