F14
Miele Camera / Top Sensor Fault (for models with camera navigation)

Robot vacuum shows F14 and stops; may occur when mapping or using camera-based navigation.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Dirty camera lens, Obstructed top sensor, Failed camera module, Loose camera ribbon cable

How to Fix / Troubleshooting

Safety first: Turn the robot OFF before cleaning the camera area.

Steps:

  • 1. Clean camera lens: If your Miele robot has a top-mounted camera, gently wipe the lens with a soft, dry microfiber cloth. Do not use abrasive cleaners.
  • 2. Remove obstructions: Ensure no stickers, covers, or decorative items are blocking the camera or top sensors.
  • 3. Test in good lighting: Place the robot in a well-lit room and start a cleaning or mapping run. Poor lighting can affect camera-based navigation.
  • 4. Reset and update: Power cycle the robot and check for firmware updates via the Miele app.

When to call a technician: If F14 persists after cleaning and testing in proper lighting, the camera module or its connection to the main PCB may be faulty. Internal inspection and replacement should be done by a service technician.

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Repair Difficulty

Hard 4/5

Required Part

Navigation Camera Module
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