Robot vacuum does not charge; it sits on the dock but the battery level does not increase.
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety first: Unplug the dock before cleaning contacts. Turn the robot OFF before inspecting the underside.
Steps:
- 1. Clean contacts: Wipe the metal contacts on both the robot and dock with a dry cloth. If tarnished, use a cloth lightly moistened with isopropyl alcohol and dry thoroughly.
- 2. Confirm dock power: Ensure the dock’s indicator light is on and the power cord is firmly connected.
- 3. Reseat robot: Place the robot manually on the dock, ensuring proper alignment. Look for the charging indicator on the robot.
- 4. Try another outlet: Plug the dock into a different wall outlet to rule out power issues.
When to call a technician: If the robot still does not charge despite clean contacts and a powered dock, the internal charging circuit or battery pack may be faulty and should be checked by a technician.
Repair Difficulty
Required Part
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