Miele Docking / Return-to-Base Failure

Robot vacuum does not return to the charging station at the end of cleaning; it stops in random locations.

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Possible Causes

Dock placed in poor location, Obstructed IR docking signal, Dirty docking sensors, Weak battery preventing return

How to Fix / Troubleshooting

Safety first: Unplug the dock before moving it.

Steps:

  • 1. Reposition dock: Place the dock against a straight wall on a hard, flat surface with at least 0.5 m of free space on each side and 1.5 m in front.
  • 2. Clean docking sensors: Wipe the robot’s front and underside sensors and the dock’s IR window with a soft, dry cloth.
  • 3. Reduce obstacles: Remove objects near the dock that may block the IR signal or physically obstruct docking.
  • 4. Check battery health: If the robot often stops far from the dock with low battery, the battery may be weak and need replacement.

When to call a technician: If the robot cannot detect the dock even when placed nearby, the docking sensor or IR receiver may be faulty and require service.

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Repair Difficulty

Easy 2/5

Required Part

Charging Station
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